The Caravaca Cross

During the 3-year warranty period, we guarantee free repair / adjustment service against any defects on the watch head (movement and case) and metallic band, provided that the watch was used as directed in the instruction manual.

However, in the following cases, repair/adjustment service will be provided at cost even within the guarantee period or under guarantee coverage.

• Damage, accidental or otherwise, to the watch while in the possession of a consumer not caused by a defect in material or workmanship.
• Damage caused by accident, misuse, tampering with or failure to follow the care and special handling provisions in the Instructions.
• amage and/or scratches to the finish of the case, crystal, bracelet, strap or other components caused by wear or accident.
• Moisture damage to a watch NOT marked ‘water resistant’ on the case back or damage from moisture in ‘water resistant’ models that is a result of opening the watch, broken or damaged components.
• Damage caused by the consumer’s failure to have the watch serviced at the consumer’s expense in accordance with the following schedule of regular maintenance.

Our team of watch & jewelry professionals have spent countless hours finding the best watches for your dollar so you don't have to.

You're also purchasing from an authorized dealer

• As an authorized retailer for all of the brands we sell, you can be certain that every watch we sell is of the upmost quality, passing every quality control test placed by the manufacturer.

Elizalde Quality Guarantee

• We stand behind the authenticity and quality of every watch that we sell. Customer satisfaction is always our top priority. If you're not happy with us, we'll do everything in our power to make it right. Guaranteed.

We know want to make sure your transaction goes as smoothly as humanly possible. That is why we securely package every item and ship it with insurance equal to the value of your purchase.

After you receive your item(s), if something is up to your satisfaction, you can return your item(s) in original condition within 5 days of receipt.

Visit our return policy page for more information